FAQ

Can I Trust Your Service?

EssayWritingLab.com pays a great deal of attention to every delivered work. Our service hires only well-educated writers who enjoy doing their job. Even the most demanding customers are pleased with the papers they get. The company values the trust of our clients and will do everything possible to satisfy every need and settle every query.

What Is so Special about Essay Writing Lab?

Our company offers the best custom writing services on the market. The quality of papers completed by our professional writers is premium and we do not charge too much considering that the majority of our clients are students. What is more, we guarantee that you will get your money back in case your papers do not match the standard. Not many online essay writing companies provide such feature, however, we deeply care about our clients and their success and it is our priority to constantly improve our service for the sake of your academic success and our reputation.

Do You Have Costumer Support? What Does It Do?

In fact, we do! Our Customer Support service is always ready to listen to your questions. You can visit EssayWritingLab.com and address our representatives. They are friendly and will do everything possible to help you tackle all problems. Moreover, you will be able to:

• Track your order, its execution time and status.
• Submit necessary rules, notes and demands.
• Inform us about additional requirements, remarks and modifications to your request. They will be delivered to your personal writer so all corrections can take place without delay.
• Download your papers as many times as you need directly from our servers. This can be done at any time.
• Make a payment.
• Restore your purchase information in case you accidentally delete some important data.
• Discuss any relevant information with our representatives.

Whom Should I Contact Regarding My Order?

If you happen to have a question that has something to do with your purchase, you can always visit EssayWritingLab.com and contact our Customer Support service. Our representatives are ready to listen to your concerns 24/7. Our website supports Livechat so you can discuss anything with our support team. Otherwise it is possible to send us direct E-mail and we will answer all questions as soon as possible.

Do Your Prices Correspond to Quality?

You will get only high-quality essay papers. We understand that some customers might have bad previous experience and our company will do everything to change your mind about custom essay services. Essay Writing Lab also encourages you to avoid using services that offer extremely low prices. It serves as an indicator that they use plagiarized materials and the quality of your papers will not suffice. On the contrary, our service deeply cares about your academic excellence and we will not allow poor quality. We might not be the cheapest essay writing service, however, the quality of papers we deliver always surpasses the price. The company takes pride in rendering of services that help students achieve outstanding results and all expenses are aimed to make our service even better.

How Can I Pay For My Order?

Essay Writing Lab allows various paying methods to make our service even more convenient. You can use your credit card, online debit cards, PayPal etc.

Is It Possible to Pay in Installments?

Under certain circumstances, you can pay in installments if you previously discuss it with our representative. However, the company does not recommend paying in installments because:

• It is harder to keep track of all payments and organize working process efficiently for each separate request.
• It disrupts work of our writers since they have to rearrange essay writing process. They can only complete certain part of your order and put the rest of writing on-hold.
• It endangers our work since we cannot be sure that payments for each request will be transmitted in accordance with agreement.

Who Will Be in Charge of My Project?

EssayWritingLab.com employs only well-educated native English writers. Unlike some unprincipled online services that try to save up on quality of writing and hire learners with poor understanding of essay writing basics, English grammar and punctuation, our company does everything to maintain high quality. Each order is assigned to the most suitable writer and we periodically contact them to check on the progress. The majority of our authors holds MA and PhD degrees. It implies that their skills are superior and they know everything about essay assignments. What is more, our professionals worked on thousands of essays before and they know exactly what your professors want to see. Our writing teams have access to the most advanced online libraries, that is why they can easily conduct any kind or research and include necessary facts and information if that is what your project demands.

Can I Contact My Writer Directly?

We realize that communication between the customer and the author can be essential in certain cases. Sometimes it can be hard to achieve perfect result without necessary data provided by the client. That is why we enabled convenient massage system at EssayWritingLab.com that allows our clients to contact their writers whenever they want to confirm certain details of the order. Nevertheless, our talented authors will complete your order in the best possible manner even if the initial data is lacking.

Can I Have a Live Conversation with Authors?

Since we ensure full confidentiality to all customers, information about the majority of our writers cannot be disclosed as well. This is done for security reasons. However, there is always an option to use our message system that allows clients to contact writers effectively.

Is It Necessary to Provide My Information to the Service?

Often you do not have to provide any additional data aside from the blanks that are required to perform your request. Nonetheless, in some cases we need you to add certain info that is relevant to your order. For instance, if you are going to use our proofreading or editing assistance, it is necessary to add a duplicate of a document you want us to check.

How Can I Send Additional Info?

Our service provides several methods that can help you contact your writer. You are free to use E-mail, telephone or fax if it is necessary to fulfill your order. It is up to you to choose the most suitable option. You can also discuss it with our Support Service representative and they will help you settle any query and find the best solution.

Can I Get a Custom Term Paper or a Dissertation of Premium Quality?

Every paper passes numerous levels of quality check. Our service makes sure all works have a degree level 2:1 UK degree or 3.0+ GPA standards or more. Writers at Essay Writing Lab deliver only top-quality custom papers that will boost your academic excellence.

Is There a Chance of Plagiarism?

The company does not tolerate plagiarism of any kind. Each paper passes numerous levels of plagiarism check to ensure that you will get 100% original essay. Furthermore, unlike some off-grade services we never use the same material over and over. This means that your order is authentic and will remain in our database only to compare it with different papers and prevent even the slightest possibility of plagiarism in the future.

How Can I Get My Order Once It Is Complete?

After you apply to our services, you will have access to customer panel that will let you see a list of your purchases. You will find the full list of essays ordered with EssayWritingLab and will get a chance to download any finished essay right there. Additionally, you can use this service to provide information that you want to include in your next order.

What if Final Result Does Not Match My Expectations?

The Company understands that sometimes it is important to edit several parts of your custom essay. This can happen because of miscommunication or because client forgot to mention some of the requirements. Nonetheless, our service will do everything possible to help you get the result that matches your expectations. Within 15 days after we deliver your essay you can contact us and we will assign an author to revise your order.

How Long Does It Take to Deliver My Assignment?

EssayWritingLab never fails to meet the deadline. Each client can set a strict due date. Right now all orders are delivered from 8-24 hours up to 14 days depending on the complexity and demands for your assignment. If you want to order something as complicated as thesis writing it will take up to 60 days to compose it unless you want to discuss it with our representative and select particular date you want your order finished.

Is It Possible to Calculate Date and Time of Receipt?

There is no need for you to worry about it. You can keep track of the working progress and see for yourself how much time is left before your order is ready.

What Should I Do If I Don’t Get My Essay Timely?

This has never happened before since EssayWritingLab.com pays a great deal of attention to all deadlines. However, in case of system error our service will compensate for inconvenience and will provide you a credit for your next order.

Do You Sell Prewritten Essay Papers?

We treasure our reputation that is why our service never resells essays, dissertations, theses or any other academic papers. Each assignment is written from the scratch and passes plagiarism check to prevent overlapping data. What is more, the company does not exchange or distribute any part of the assignment purchased by the client and makes sure the purchaser is the only one to get the final version of the essay.

Can You Guarantee That Nobody Will Know My Personal Data?

EssayWritingLab.com does everything possible to prevent personal info disclosure. Our company will not reveal any detail about you or your order to third parties. Only trustworthy personnel has access to your personal data and they can use it only in order to complete your assignment. We have strict rules regarding data utilization. All important information you provide is secured on our server and can be deleted on your demand. You can be sure that no one will learn about you using our service.

What Is the Location of Your Company?

The company is located in Albany, New York. Our writers come from English speaking countries (US, UK, Canada and Australia). They speak English fluently and hold MA and PhD degrees. We understand that when you order custom writing you want to get the best quality for your money. That is why we choose our writers carefully and pay attention to experience, knowledge, assiduity and even location of every author.